Our main priority is the make sure that when you join us for a relaxing break, you, and our dedicated team feel safe in the knowledge we’re doing all we can to be just that.
The rule of 6 no longer applies to dining, and we are now able to resume normal bar service. Our online food ordering portal still allows for a minimal contact experience and is easy to use. The restaurant & your table will still be subject to enhanced cleaning regimes.
Your room is deep cleaned and sealed before entry, and all non-essential items have been removed. House keeping will not enter your room again unless your duration of stay exceeds 2 nights.
Social distancing rules no longer apply and we are able to operate the restaurant and hotel at full capacity, with that said we do still encourage guests to be courteous around others so that everyone feels safe.
Some practises will remain in place. For example, we will continue to fog all public areas, and are still leaving in place enhanced cleaning regimes. On entry guests and team members will be temperature checked discretely and those above the normal level will be refused entry. The entire resort has also gone cashless.
Breathing fresh air has never been more important. At The Waterfront Hotel and Y Spa, we have the following energy-efficient ventilation systems in place. These are maintained by an external contractor, on a regular service schedule, to ensure they are operating effectively.
"I think the hotel has done a fantastic job in implementing Covid precautions. Frankly I felt I was safer in the hotel than I was at home! The staff despite being fewer in numbers were attentive and professional. Couldn't fault a thing!" Richard Ebbs.
