Our exclusive online rewards system. THE CLUB is a way for us to say thank you for your continued loyalty as a book direct guest.


Making Every Visit To Us Even More Rewarding...

THE CLUB is exclusive to our book direct customers, for Hotel and Spa. It's our way of saying thank you. Collect points every time you spend on spa days, stays spa treatments and spa retail products. Then spend your points against 100's of items in THE CLUB catalogue.

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Did Someone Say Double Points!

As CLUB members we like to reward you for your continued loyalty to us, and this summer we've got something extra special. From June to the end of August if you book a stay with us on Friday or Sunday nights, you'll receive double points!

Just Some Of The Benefits Of Joining THE CLUB

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If you book direct, you get 10% off the best available rate, but as a CLUB member, you'll receive a further 10% off this rate! Sign up and we'll email you your discount code.*

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Upgrade Your Stay

We think you should be rewarded when you stay, that's why subject to availability you'll get a free room upgrade as a member.

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Exclusive Offers

Throughout the year we have exclusive offers, discounts and competitions for all of our CLUB members.

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1000's Of Rewards

Our rewards catalogue is brilliant, with small treats such as chocolates to fantastic experiences across the globe!

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Fancy A Snooze?

As a CLUB member you'll be able to enjoy an extra hour for a discounted rate, subject to availability!



Reap the rewards of being a CLUB member in no time... Simply request a card and we'll send it straight to your door. Once you receive your card follow the simple instructions and go online to activate it. And voila, you can begin collecting your points straight away!

Request A Card

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Save Or Spend!

Simply present your CLUB card when paying at The Waterfront Hotel or Y Spa, and you'll be rewarded a point for every pound spent with us. 

Then you can spend your points in our online catalogue, or use them against purchases on Y Spa retail products at Y Spa reception.

Register Your Card

*10% OFF as a CLUB member is only on bed & breakfast or room only. If booking for a Saturday night, this needs to be a minimum of a 2 night stay to receive 10% discount. This discount excludes special offers. Subject to availability. Once a CLUB member, you will be able to use the code located on this page: and under "other member benefits".